For Healthcare Providers

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CareAdvocate: A Strategic Overview for Healthcare Providers

Increase Revenue and Improve Outcomes by Solving Patient Non-Compliance

1. The Challenge: The High Cost of Patient Drop-Off

As a provider treating personal injury patients on a lien basis, your practice faces two significant and persistent challenges:

  • Lost Revenue from Non-Compliance: Your biggest revenue leak on PI cases is patient drop-off. When a patient fails to complete their full course of care, you lose the billing revenue from all missed appointments, directly impacting your bottom line.
  • Post-Settlement Reductions: After a case settles, you often face pressure from attorneys to reduce your lien, especially if a low settlement was reached due to gaps in the patient’s treatment history.

These issues stem from a single root cause: a lack of effective tools to keep patients engaged and adherent to their treatment plans.

2. The Solution: A Platform That Drives Treatment Completion

The CareAdvocate platform, provided as a value-added service through our funding and attorney partners, is designed to solve this problem. We provide your patients with a powerful incentive to complete their care.

  • How It Works: Patients use our mobile app to perform daily check-ins and verify their attendance at your clinic. For every compliant action, they earn points that accumulate a real cash value, which they can redeem for an instant pre-settlement advance on their case.
  • The Result: This creates a powerful motivation for patients to attend every scheduled appointment, ensuring they complete their full treatment plan.

3. The Value Proposition for Your Practice

By participating in the CareAdvocate network, your clinic gains three key advantages at no direct cost to you:

A. Directly Increase Practice Revenue

By significantly reducing patient drop-off, our platform ensures you can bill for the entire course of care you prescribe. This closes your biggest revenue leak on PI cases and makes your practice’s cash flow more predictable.

B. Protect Your Liens from Reductions

A fully compliant patient with a well-documented recovery journey leads to a stronger legal case and a higher settlement. Higher settlements mean less pressure on your practice to accept significant reductions on your lien post-settlement, ensuring you collect more of what you’ve earned.

C. Gain Actionable Clinical Insights

Our platform’s daily check-in includes questions about treatment effectiveness. If a patient reports their pain is not improving, our system can alert you, allowing you to proactively schedule a re-evaluation and adjust their treatment plan. This leads to better patient outcomes and satisfaction.

4. Your Role: A Simple, 5-Minute Verification

We know your staff is busy. That’s why we’ve designed your role in the process to be as simple and efficient as possible.

  • The Provider Portal: Your staff will have access to a simple web portal.
  • Daily Verification: At the end of each day, a staff member will see a list of CareAdvocate patients scheduled for that day. They simply click “Attended” or “No-Show.”

This simple, 5-minute task is what verifies the data, awards points to the patient, and protects the value of your services. By partnering with us, you are not just adopting a new tool; you are upgrading your personal injury practice to be more efficient, profitable, and effective.

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